The new application has been designed to provide a complete hassle-free customer service experience to all users. By providing a range of services including bill payments, requests for temporary gate passes, access to promotional material, NOC interim registration, party requests, and maintenance support, the application helps simplify transactions by digitising them and ensuring the safe storage of data. The app’s key features include updates and notifications on the status of requests and payments, location and navigation services using Google maps, and the option to upload and update customers’ documents and profile pictures.
“The launch of the new smart application to provide cutting-edge smart services to our customers reaffirms our commitment towards driving digital innovation in the emirate by enhancing customer satisfaction and happiness through technology innovation,” outlined H.E. Salem Almoosa, chairman, FCW.