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Justine Waddington Justine Waddington

Justine Waddington, Founder and Director, Encounter Travel, Sydney, Australia

When and how did you get involved in the tourism industry?

I first tried my hand at tour planning when I created and sold a language tour to Guatemala to learn Spanish.

I only had a few clients, but it was enough to get me hooked.

What are the most important attributes of a good travel agent/tour operator?

I always put myself in the scene; planning how to make highlight experiences for life-long memories.

And of course, exceptional attention to detail.

What is the most frequently asked question that your company receives from customers?

As we only cater for solo travellers, it is along the lines of their worry or fears about travelling alone for the first time.

What are the must-visits and must-dos in Australia that nobody should miss?

My must-visits are about realising how diverse Australia is.

Visit Far North Queensland for a laid back tropical lifestyle, and of course, our Great Barrier Reef.

Fly to the heart of our Red Centre to stay over at Ayers Rock to visit Uluru at sunrise and sunset, and be sure to include the new Field of Light experience.

Sydney is cosmopolitan but at the same time you are just a stone’s throw away from so many beautiful surf beaches.

Which destination is on your bucket-list?

I am planning my first visit to Myanmar in 2017.

I have the idea that Myanmar will be a raw and authentic experience.