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Vanessa Arevalo Vanessa Arevalo

Vanessa Arevalo, Assistant team leader, Flight Centre Arabian Ranches, Dubai

When and how did you get involved in the tourism industry? I graduated with a bachelor degree in tourism in the Philippines in 2003, and after that,

I worked as a ground stewardess for two years. I was a dedicated reservations and ticketing representative for United Airlines.

I moved to Dubai in 2008 and worked at the guest services department at a five-star hotel. I have been a travel consultant for more than five years now and currently I am an assistant team leader in Flight Centre.

Listening attentively to our customers, understanding what they truly need and what is important for them, and of course, being able to deliver an amazing travel experience.

What is the most frequently asked question that your company receives from customers?

We always get questions like “Why do we have to book with a travel agent when we could just book the tickets online?”

Travellers nowadays are more concerned about how fast they can book their ticket and how cheap they can get it for, not realising that any single problem that may arise during the trip could ruin their entire holiday.

What are the must-visits in the Philippines that no one should miss?

The must-visits are Palawan, Boracay and Bohol. Palawan is very famous for its underground river, and also Coron, one of the hottest diving spots in the country.

Boracay has one of the world’s finest beaches and is also famous for its vibrant nightlife. And last but definitely not the least, Bohol, where you can find the popular chocolate hills, and take a selfie with a Tarsier, the world’s smallest monkey?

Which destination is on your bucket list?

Next on my list is Switzerland.