Having joined The Ritz-Carlton Ras Al Khaimah team since 2016, Gusta, Zimbabwean national, has continued to facilitate a wide variety of activities and recreational training under his tenure.
As a key implementer in overseeing day-to-day operations and maximizing quality of services, Gusta marks his first managerial role at one of the world’s most luxurious resorts. In addition to the nature bound activities that outline the resort’s offerings, Gabriel will reinstate the uninhabitated Al Wadi Desert as a unique and must-visit destination amid a backdrop of natural floral and fauna that govern its terrain, as well as procure higher standards of excellence on visitor satisfaction.
Aligning his goals with the brand’s four pillars of environmental and sustainable activities, Gusta foresees meaningful consumer journey experiences through his guest relations abilities. By implementing newer activities through the resort’s ‘Adventure Center’, Gusta aims to inspire, teach and showcase to guests through the resort’s array of experiences, including but not limited to- bird watching sessions, nature drives, archery sessions and equestrian lessons.
Gusta el will also continue coordinating with The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert resort internal departments and recreational team to further identify and maintain continuous contact with external activity operators. With a background in organizing VIP and private activities, Gabriel brings his extensive experiences and specialisation in five-star hospitality industries from the UK, Middle-East and Africa to enrich the property’s recreational offerings.